Culture, like brand, is misunderstood and often discounted as a touchy-feely component of business that belongs to HR. It’s not intangible or fluffy, it’s not a vibe or the office décor. It’s one of the most important drivers that has to be set or adjusted to push long-term, sustainable success. It’s not good enough just … Read more
One of the most important ways you can determine if your organization’s culture is moving in the right direction is to review and adjust your onboarding process. Remember, it is the first major experience your new recruits will have with your organization, and that first impression can make a serious impact. Whenever a new person … Read more
I’ve posted here before about the ideal of “We’re All In.” People want to feel they contribute to the greater good. They want to be engaged. Being “All In” means being engaged. I once heard a powerful story that illustrates this concept. A car dealer told me about a chance encounter he had at the … Read more
Some thoughts on growing great teams and the leadership ideals that can inspire them: One person who embodies the leadership qualities of growing high performing teams that contribute to developing a Level 5 culture is General (retired) Colin Powell. I had the privilege to serve on his personal staff when he was the Chairman of … Read more
In my ongoing multiple series of blogs, I’ve described the importance of developing leaders in your organization, with the goal of reaching Level 5 leadership. However, there’s an important distinction between Level 5 leadership and a Level 5 culture. Just because you have a corps of strong individual leaders, it does not mean that they are … Read more
You may have encountered this situation before: you’re in a meeting, and the team leader seems to be using it as an opportunity to remind everyone who is running things, dominating the conversation and setting the agenda without any consultation. Maybe you haven’t been part of a situation quite as severe as that, but it … Read more
