Leaders grow leaders. They celebrate the successes of those they serve. This concept of servant leadership is at the heart of a Level 5 “All In” culture. Here’s what noted author Ken Blanchard says about the importance of servant leadership to the development of that world-class culture: When I mention servant leadership to many organizational … Read more
In the latest episode of our podcast, we interview Lauren Dixon of Dixon Schwabl Advertising. The theme of our conversation is one of our Big Six Leadership Principles® — “When In Charge, Take Charge.” Along with that concept, we discuss making team members feel valued, personal accountability, when managers can become leaders, the importance of … Read more
A Level Five Culture in Antarctica? Yes, as unusual as it sounds. In 1914, Sir Ernest Shackleton, British explorer, embarked on an expedition to traverse Antarctica. His recruiting ad in The London Times read: “Men wanted: For hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and … Read more
Culture, like brand, is misunderstood and often discounted as a touchy-feely component of business that belongs to HR. It’s not intangible or fluffy, it’s not a vibe or the office décor. It’s one of the most important drivers that has to be set or adjusted to push long-term, sustainable success. It’s not good enough just … Read more
One of our Big Six Leadership Principles® is “Do the right thing when no one is looking,” and it translates exceptionally well into the Level 5 ecosystem. When you develop that level of excellence in an organization, people want to do the right thing. More importantly, they’re willing to keep doing it even when nobody … Read more
One of the most important ways you can determine if your organization’s culture is moving in the right direction is to review and adjust your onboarding process. Remember, it is the first major experience your new recruits will have with your organization, and that first impression can make a serious impact. Whenever a new person … Read more
