“If Passion drives, then let Reason hold the reins.” — Benjamin Franklin Hopefully, all of us have been able to serve with leaders at some point in our careers who demonstrated a tendency toward sound judgment – “interpretation of the evidence that points to the right choice.” [1] When confronted with difficult circumstances, widely … Read more
What are the most effective tools in your toolbox for establishing, nurturing, and leading your company culture to grow into a ‘Level 5’ culture? Here are two proven methods (in detail) that you can start using right away to maintain the momentum going towards that ultimate goal: 1) Develop an Integrated Process Team and Charter … Read more
The development of strong mutual accountability is one of the most significant stages of the cultural development of an organization. Dave Logan, John King, and Halee Fischer-Wright describe the stages of accountability and explain how we, as people, are essentially tribal in their book, Tribal Leadership. The authors developed the book as the result of … Read more
I didn’t always understand what a great culture looked like. In fact, as a young West Point cadet and later as an Army officer, I only had a vague notion of what a culture was at all. We had a set way of doing things, to be sure, but it was pretty much taken for … Read more
By now, you’ve seen the term Level 5 used a lot around here. It’s even in our name! You might be wondering what we mean by Level 5. Here’s some explanation. Over the course of four decades, I’ve been exposed to each of the five levels of culture described below. For brevity’s sake, I’ve given … Read more
Listening can feel harder to do than ever. There’s always going to be outside distractions. Emails, texts, meetings, presentations, it can seem to go on and on. It can be easy to get lost in a sea of noise. How do we become better listeners? One tool to do so is called the backbrief. The … Read more
