In this episode, Robert Mixon interviews Bill Higgs of Mustang Engineering. Bill shares his experiences in growing a business, and the “growing pains” that can come with that. Robert and Bill discuss how having a strong organizational culture, where “doing the right thing” is the norm, can get you through those tough times. Bill’s stories … Read more
Culture, like brand, is misunderstood and often discounted as a touchy-feely component of business that belongs to HR. It’s not intangible or fluffy, it’s not a vibe or the office décor. It’s one of the most important drivers that has to be set or adjusted to push long-term, sustainable success. It’s not good enough just … Read more
In this episode, Robert Mixon interviews David Pinder, President at Cardinal IG, about the key values that instill trust into an organization. They discuss how trust can be applied in day-to-day operations, the old axiom “Trust But Verify,” how to handle giving bad news, four steps on how to build trust into the heart of … Read more
One of our Big Six Leadership Principles® is “Do the right thing when no one is looking,” and it translates exceptionally well into the Level 5 ecosystem. When you develop that level of excellence in an organization, people want to do the right thing. More importantly, they’re willing to keep doing it even when nobody … Read more
In this episode, I interview Sankar Sewnauth, the President and CEO of CDS Life Transitions. Serving throughout the Western New York region, CDS Life Transitions is a mission-driven, diverse family of companies focused on helping individuals with physical and intellectual challenges realize their dreams and lead successful lives. We discuss how to overcome the difficulties … Read more
One of the most important ways you can determine if your organization’s culture is moving in the right direction is to review and adjust your onboarding process. Remember, it is the first major experience your new recruits will have with your organization, and that first impression can make a serious impact. Whenever a new person … Read more
