In this episode, Robert interviews Ray Isaac, who, along with his brothers, is a 3rd generation owner and leader of a company they’ve grown into a successful, multi-award-winning employer.

Known as one of the premier employers in New York State, Isaac Heating and Air has been selected as a Rochester Top 100 Company seven times in the past 10 years, is a two-time recipient of the Better Business Bureau Torch Award, is a Rochester Business Ethics honoree, and was selected as the Residential Contractor of The Year by Contracting Business Magazine. Both Ray and his father Jim are 2019 selections to the Rochester Business Hall of Fame.

Isaac believes in investing in others to help people grow true careers (vs. jobs), and has created Isaac Tec, a 4-year accredited training and education program, the only such program held by a Contractor. Through Isaac Tec, conducted at the wholly-owned Isaac Technical and Education Center, Isaac is transforming the future of education in the skilled trades.

Join Robert as he and Ray discuss topics such as becoming a leader by staying true to your authentic self, developing a passion for one’s own place in business, and how to spot a leader in the making.

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